Your data in this experience.

Guest mode

Guest guides, question lists, notes and reminders use this browser’s local storage. They are not silently uploaded.

Your Roo account

When you sign in, Coveroo stores your account details, private Pouch, conversations, approved memories and preparation tasks in its private database. No insurer is connected.

When you ask Roo

Chat questions go to Coveroo’s AI service. Approved memories and private notes are included only when you turn those controls on.

You’re in control

You can export a space, forget a memory, download your Pouch, or clear it. Keep passwords, payment data, identity numbers, medical details and policy numbers out of chat.